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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Travis Sedlak

June 4, 2025

5  out of  5
rating by Travis Sedlak
"Super fast service and changes to our policies!"
We responded:
"Thank you for the 5-star review. We appreciate your business! All the best..rs"
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Kevin Grosskopf

May 30, 2025

5  out of  5
rating by Kevin Grosskopf
"Rick and Courtney Self have been great to work with. Recently sat down with Courtney and reviewed home, auto (3) and personal liability policies. Worked to optimize discounts and eliminate overlapping coverages. Reduced annual premium ~$1,000.00 which likely reduced their fee but reinforced why my family has been a continuous State Farm customer for over 50 years!"
We responded:
"Thank you Kevin, we appreciate the feedback, but more importantly, we appreciate your many years as a customer. Thank you for your business...rs"
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Nichole MacDonald

May 29, 2025

5  out of  5
rating by Nichole MacDonald
"Everyone at Rick Self's office is wonderful to work with! Customer service is top notch. I would highly recommend their office to anyone in need of insurance services!"
We responded:
"Thank you Nichole. We appreciate you! rs"
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Scott Tool

May 27, 2025

5  out of  5
rating by Scott Tool
"Jean at the office is a resource for 2 generations of our family. Always cheerful when dealing with her. The office is available when we need them and don't bother us unnecessarily. We have been with state farm for 40 years and this office for 39."
We responded:
"Thanks Scott, couldn't agree more - Jean is awesome! Thanks for your business, we appreciate you guys! rs"
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Bianca LaBelle

May 23, 2025

5  out of  5
rating by Bianca LaBelle
"Rick and his team have been so great to work with! Luckily we have never had to file a claim so we haven’t gone through that experience. But Rick has helped us find the best insurance options that suit us. We have shopped around and have found that our quote with State Farm could not be beat. We are grateful for Rick, Courtney and the rest of the team for the great service they provide and for the fair rates."
We responded:
"Thanks Bianca, we appreciate you guys! All the best...rs"
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Judith Reid

May 21, 2025

4  out of  5
rating by Judith Reid
"Dominik was very helpful, not pushy or demanding Just nice!"
We responded:
"Thank you for your review! We appreciate your feedback and are glad to know that you had a positive experience with our State Farm team. We’re here to help!"
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john z

May 20, 2025

5  out of  5
rating by john z
"I had an issue with my former insurance company and I couldn’t resolve the problem by myself because I’m technically challenged and needed help in resolving my issue. So I went to Rick Self’s office and was greeted by Jean Wymore and asked her if an agent was available and she asked what the concern was and I explained it to her and she said she would work on it and see what she could do to resolved it for me. She did resolve it and this kinda blew me away because she was one of the best customer service representative that had the knowledge and ability to help.🙂"
We responded:
"Thanks John! Jean has been with me since the beginning. She does an amazing job! I appreciate you sharing your comments and most importantly, we appreciate your business. All the best...rs"
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Robyn Sitzman

May 19, 2025

5  out of  5
rating by Robyn Sitzman
"We have been clients of Rick Self and his team at State Farm for many years. We have had a need to call for assistance with administrative requests quite a bit lately. Jean Wymore and Rick Self have both taken each call with a positive and upbeat tone and they either fulfill our request before the call has ended or soon after via a return call or email. We so appreciate this level of customer service! Thank you, Jean and Rick, for your service with our insurance needs!"
We responded:
"Thank you Robyn. We appreciate your business and your kind words. All the best..rs"
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Matthew Anderson

May 12, 2025

5  out of  5
rating by Matthew Anderson
"I have had the pleasure of getting to know Rick Self. My first experience was when I asked him to insure our Observatory. It was certainly unique, but that didn't faze Rick at all, and got us a great quote and we are covered to the stars and beyond! My next time with Rick was when I asked him to take a look at my mother's insurance on her home and rental. He found that she was overpaying by thousands and didn't have nearly the coverage she needed. Rick took care of that, and to top that off, Rick took care of my 86 year old mother like she was his mom. He was patient, kind and respectful and answered all of her questions, many times the same question time and time again. The man has the patience of a saint and forever in our eyes the agent we are glad to know and call friend. I'd like to update you. Since this posting my mother has passed away and I inherited the properties she had insured. We have continued to insure them through Rick, because of his character and reliability. Even when we sell our properties, we will highly recommend to them that Rick Self State Farm is whom they should go through. You're more than just an agent. You're a true friend."
We responded:
"Thank you Matt for trusting us to take care of the things that are important to you. Appreciate it very much…rs"
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Sarah Applegate

April 29, 2025

5  out of  5
rating by Sarah Applegate
"Jadyn is always available to answer my questions, and it’s been great working with him!"
We responded:
"Thank you Sarah! Jaydn is an awesome member of our team. Thank you for your business..rs"
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Jason Masek

April 21, 2025

5  out of  5
rating by Jason Masek
"Rick/Courtney and the team do a great job with everything they do!!"
We responded:
"Thanks Jason and Holli, we appreciate you guys! rs"
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J K

April 19, 2025

5  out of  5
rating by J K
"Rick is a top of the line State Farm agent and a person. I would recommend this agency for him alone. He also has a great team behind him in both Courtney and Jean. The three of them have always been very helpful for my endless questions, and they work very hard to take care of their customers. State Farm as a company is also clearly one of the industry leaders."
We responded:
"Thank you for the kind words and for your business. We appreciate you!"
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Beth Hagemeyer

April 16, 2025

5  out of  5
rating by Beth Hagemeyer
"Rick handled my question and responded within a day and changes made two days later"
We responded:
"Thank you Beth! We love having the opportunity to work for you. All the best...rs"
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Sarah Kohlhof

April 7, 2025

5  out of  5
rating by Sarah Kohlhof
"Easy to contact. Prompt with responses."
We responded:
"Thanks Sarah, appreciate you!"
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Tamra Bengtson

April 4, 2025

5  out of  5
rating by Tamra Bengtson
"Courtney has always been so helpful. Been a client of this office for at least 20 years. If you are in the market for a new agent, please add this agent to your list."
We responded:
"Thank you Tamra! We appreciate your business and your loyalty. It is always our pleasure to help you however we can. All the best..rs"
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Mike Kaufman

April 3, 2025

5  out of  5
rating by Mike Kaufman
"The few times I have a problem with State Farm and can't fix it myself, I call or email Agent Self and someone there can always help resolve. Quickly. Rick, Jaydn and Jean are always on top of things."
We responded:
"Thanks Mike - we appreciate you!"
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Josh Donner

April 3, 2025

5  out of  5
rating by Josh Donner
"The staff is amazing and SO EASY to work with and communicate with. We will never switch."
We responded:
"Hey Josh, Thank you for your business and the 5-star review! We appreciate it!"
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betsey kolk

March 27, 2025

5  out of  5
rating by betsey kolk
"Always happy with Rick & team."
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Marla Higgins

March 26, 2025

5  out of  5
rating by Marla Higgins
"I called and spoke with Jean who is always so pleasant and she assisted me in quickly getting the POA for my 90-year old mother uploaded into her records so I can contact them on her behalf and got her all set up with a Renters policy for her apartment. I can't imagine working with an office that is more customer-centric than Rick and his staff. Thanks for being such wonderful people!! ~ Marla"
We responded:
"Thank you Marla - we are very thankful for customers like you guys! All the best."
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Anna Luber

March 18, 2025

5  out of  5
rating by Anna Luber
"Rick has the best team of agents at his office! Always helpful, responds within a timely manner, and truly care about their clients! I'd highly recommend to anyone!"
We responded:
"Thank you so much Anna. We appreciate you!"
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Dylan Davis

March 11, 2025

5  out of  5
rating by Dylan Davis
"Jaydn was great to work with! Got me a quick quote at a solid price! A lot better than GEICO and progressive quotes"
We responded:
"Dylan, I am happy Jaydn was able to help you. He is good at what he does and we are fortunate to have him on the team. Thank you for your business Dylan, we appreciate you!"
Profile photo of NORMAN STIMBERT

NORMAN STIMBERT

March 11, 2025

5  out of  5
rating by NORMAN STIMBERT
"The staff is super friendly and helpful. Once they have your insurance coverages setup, everything is on autopilot. Sit back and know they got this. And if you ever have questions, they are able to answer them without needing to "check on it". I highly recommend the Rick Self Agency."
We responded:
"Norman, thank you for the kind words, as well as your business and referrals. We APPRECIATE you!!"
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Jan Kreifels

February 28, 2025

5  out of  5
rating by Jan Kreifels
"Great and prompt service!"
We responded:
"Thanks Jan, appreciate you!"
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kriztina montero-salgado

October 30, 2024

5  out of  5
rating by kriztina montero-salgado
"Quick and Easy process. Jadyn was super flexible and helpful to get me enrolled with the same coverage at a better price and nothing beats working with a local agent. Thanks so much."
We responded:
"Welcome Kriztina and Thank you so much for your business and for your 5 Star review. Being local is very important to us and I don't know anyone that does a better job than Jaydn. All the best...rs "
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DAVID B.

October 29, 2024

5  out of  5
rating by DAVID B.
"Very professional and speedy service. I was shopping for homeowners' insurance, and our agent was able to get us some great discounts and the best rates."
We responded:
"Hi David, thank you for your fantastic review! We are delighted to hear you had a prompt service while choosing your homeowners' insurance. It's good to know we were able to provide you with budget-friendly options. We appreciate you choosing us for your insurance needs. - Rick"