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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Steven

September 10, 2026

5  out of  5
rating by Steven
"Carter was incredibly helpful, professional, and patient. I really appreciated his excellent service!"
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Betty Hall

September 9, 2026

5  out of  5
rating by Betty Hall
"Rick’s Agency Business has been more than helpful for 30 + years
His evolved practice offers another expert Agent, assisting in the same personal manner. Educated in Updated information with a sense of individual needs."
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roxanna shinaut

September 2, 2026

5  out of  5
rating by roxanna shinaut
"Absolutely fantastic customer service"
We responded:
"Thank you very much for your comments. We appreciate you! rs"
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Sarah Vondra

September 2, 2026

5  out of  5
rating by Sarah Vondra
"Customer service is always above and beyond. Anytime I have questions or issues Self's team is always very helpful! Been going to Rick Self for years and satisfied with our rates for home, cars, 4wheeler, and life insurance."
We responded:
"Thank you Sarah!"
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Suni Kasibhatla

September 1, 2026

5  out of  5
rating by Suni Kasibhatla
"We have been clients of Rick Self State Farm Insurance Agency for nearly 20 years, and throughout that time Rick and his team have consistently provided outstanding service. They take the time to understand our family's needs and help us with all of our insurance requirements.

The entire staff is friendly, knowledgeable, and always willing to answer our questions with patience and care. We truly appreciate their professionalism, responsiveness, and personal attention. Over the years, they have become more than just our insurance agency, they feel like an extension of our family.

We highly recommend Rick Self and his team to anyone looking for trustworthy and reliable insurance professionals."
We responded:
"Thank you Suni. We certainly think of you guys as a part of our family. Appreciate your note and your business. All the best..rs"
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Michelle Shelton

August 31, 2026

5  out of  5
rating by Michelle Shelton
"Carter was very prepared when speaking with me. Always available and helpful. Gave me options and was amazing."
We responded:
"Thank you Michelle, Carter is an outstanding young man. We appreciate your feedback. All the best..rs"
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Michael Morgan

August 25, 2026

5  out of  5
rating by Michael Morgan
"Great customer service!!"
We responded:
"Thanks Mike - appreciate you!"
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Karen Neal

August 21, 2026

5  out of  5
rating by Karen Neal
"Jean was very thorough today with our windshield claim."
We responded:
"Thank you Karen - Jean is awesome! Appreciate you!"
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Linda Hill

August 21, 2026

5  out of  5
rating by Linda Hill
"Jean Wymore State Farm Agent is so incredibly patient, compassion, knowledgeable, and kind!!! I have had to talk with Jean many times, send her documents, ask so many questions, and each encounter has been very positive and professional and she really shows she cares about you and empathetic to all the difficulties you are going through!!! Thank you so much, Jean!!! I really appreciate all you’ve done to help at this crossroads in my life!!!"
We responded:
"Thank you for the feedback Linda. Jean is exceptional - I am very fortunate to have her on our team. All the best..rs"
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ADAM H

August 19, 2026

5  out of  5
rating by ADAM H
"I've needed dozens of policies over the last few decades and always recommend this agency. When you have questions, you want to be able to contact your local agent and never an actual insurance company. Rick's team has always been accommodating."
We responded:
"Thanks Adam! We certainly value your many years of business with our Agency. We appreciate you! rs


"
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Rex Sasso

August 5, 2026

5  out of  5
rating by Rex Sasso
"Very helpful and patient dealer. (Alex)
Took all the time we needed without hurrying us."
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Joseph Bolubasz

August 1, 2026

5  out of  5
rating by Joseph Bolubasz
"My wife and I stopped by this morning to move our home and car insurance to State Farm. I was a bit reluctant when Carter called stating my renewal was coming up and wanted to quote me a price! I told him I would come down and he can sell me! Carter was very detailed in the services State Farm offers and we saved a good chunk of change too!!
Thanks Carter for making that cold call, you made it very easy to change companies! Joe and Carol B."
We responded:
"Thank you Joe and Carol. We appreciate the feedback and the opportunity to work for you. All the best..rs"
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Jim Peschong

July 31, 2026

5  out of  5
rating by Jim Peschong
"Jean is always a great help."
We responded:
"Thank you Jim, you have been a loyal State Farm customer for many years, and we really appreciate it! All the best...rs"
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Mike Olson

July 26, 2026

5  out of  5
rating by Mike Olson
"Talked with Carter about getting insurance threw state farm and he was great on the phone had a great experience with Carter glad have him as my insurance agent"
We responded:
"Thank you Mike. Appreciate your business..rs"
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Terry Schreiber

July 20, 2026

5  out of  5
rating by Terry Schreiber
"Friendly Not pushy"
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georgann roth

July 16, 2026

5  out of  5
rating by georgann roth
"Carter was so helpful in walking us through what coverage we needed. He was knowledgeable and answered our question quickly and professionally. We switched to State Farm from our 25+ year relationship with another company. Thanks for everything Carter."
We responded:
"Thank you! Carter does an excellent job. We appreciate your business..rs"
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Jeremy schroeder

July 15, 2026

4  out of  5
rating by Jeremy schroeder
"Courtney was great! She worked to find the information needed for our coverage in a timely manner."
We responded:
"Thank you for the note. Courtney is awesome! Appreciate you..rs"
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Brett Judds

July 13, 2026

5  out of  5
rating by Brett Judds
"The staff in the office is very polite and professional. They are also prompt, knowledgeable and ready to help."
We responded:
"Thank you sir! Appreciate your long time business with State Farm and our agency..rs"
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Janice Nantkes

July 2, 2026

5  out of  5
rating by Janice Nantkes
"This is an excellent agency, it made me feel very comfortable with the policy, will be bundling!"
We responded:
"Thank you Janice. We appreciate your business."
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Joan Phelan

June 26, 2026

5  out of  5
rating by Joan Phelan
"I don't often need to get assistance from Rick's office, because things usually go smoothly with my multiple policies. But when I do need information or help -- or when I've had to deal with an accident -- everyone in the office is super kind, helpful, and competent. It is always quick and smooth sailing with them!"
We responded:
"Thank you Joan. We appreciate you and your long standing relationship with our office. All the best..rs"
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ben mish

June 25, 2026

5  out of  5
rating by ben mish
"Quick, easy, professional, and great rates!"
We responded:
"Thanks Ben. Appreciate you!"
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Joleen

June 21, 2026

5  out of  5
rating by Joleen
"Carter was very informative presenting insurance coverage for my car and home. Most important, he was patient and helpful. Great customer service at State Farm.😉"
We responded:
"Thank you for the 5 Star Review Joleen. Carter does a great job. We appreciate you! rs"
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Danielle

June 4, 2026

5  out of  5
rating by Danielle
"The best insurance company ever !"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. We appreciate you!"
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Sheralyn Cox

June 2, 2026

5  out of  5
rating by Sheralyn Cox
"Jean was kind and helpful after my sister's death in dealing with her life insurance policy."
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Mark Dennis

May 28, 2026

5  out of  5
rating by Mark Dennis
"The customer service is outstanding"
We responded:
"Thank you Mark. We appreciate you! rs"