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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Branden Stahr

January 20, 2026

5  out of  5
rating by Branden Stahr
"Since I acquired vehicle insurance through Rick Self's office, I couldn't be more pleased with how I'm treated as a customer! Agents are always polite and friendly! Per my request/call today, Courtney was very knowledgeable of all the available options and explained each option very clearly. Thank You!"
We responded:
"Thank you Branden. Appreciate you!"
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Tim Moss

January 15, 2026

5  out of  5
rating by Tim Moss
"Getting a quote from Rick was fast and easy."
We responded:
"Thank you Tim. We appreciate the opportunity to get you a quote. Thanks a ton for the feedback. All the best..rs"
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Shane Glasgow

January 15, 2026

5  out of  5
rating by Shane Glasgow
"Nice people. Went out of their way to help me."
We responded:
"Hey Shane, We're delighted to hear about your experience! We're always happy to help so don't hesitate to contact us if you ever need anything. We look forward to providing you with more great experiences in the near future. We're here for you anytime!"
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Polly Ubben

January 14, 2026

5  out of  5
rating by Polly Ubben
"Carter was very professional and patient, taking time to fully explain products and pricing as well as easy to follow details to fill out paperwork."
We responded:
"Thank you Polly. Carter is a good man! I am happy everything worked out well. All the best to you and Bruce..rs"
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Sam Newton

January 13, 2026

5  out of  5
rating by Sam Newton
"Transitioning to a new policy was very smooth. Communication was prompt and the information was accurate. Everyone I spoke with was professional, engaging and very courteous. I was able to get a very good price on my home and auto policy. State Farm is a well established provider with a sterling reputation. I highly recommend this agency for your personal lines insurance."
We responded:
"Thank you Sam. We appreciate your business and look foward to working for you."
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Ayoubi Arsalan

December 30, 2025

5  out of  5
rating by Ayoubi Arsalan
"Great company fast services and awesome communication"
We responded:
"Thank you very much for your feedback. Greatly appreciated..rs"
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Tracy Uecker

December 29, 2025

5  out of  5
rating by Tracy Uecker
"State Farm is a very good insurance company thank you Courtney and Megan for all you do for me and my family"
We responded:
"Thank you Tracy! We very much appreciate the kind words. Courtney and Megan do an awesome job."
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Angela Qubty

December 10, 2025

5  out of  5
rating by Angela Qubty
"I’ve had an amazing experience with my insurance agent. From day one, they’ve been knowledgeable, patient, and truly committed to helping me understand my coverage. They respond quickly, explain everything in a way that’s easy to follow, and go above and beyond to make sure I’m getting the best protection for the best value. Rick and his staff are both professional and genuinely caring—hands down 5-stars."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Mick Stephenson

December 10, 2025

5  out of  5
rating by Mick Stephenson
"Courtney is always extremely helpful and easy to work with! Update: I worked with Dominik for my home insurance and he did a fantastic job. He was very consistent throughout the whole process"
We responded:
"Thank you for the feedback Mick. I am very proud of the job Courtney does to help our customers. Appreciate you and your business with our Agency."
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Carol Ott Schacht

December 10, 2025

5  out of  5
rating by Carol Ott Schacht
"We had a great insurance experience with Rick Self's office at State Farm when we recently purchased a 2026 Santa Fe Hyundai Hybrid! We called Courtney in Rick's office to let her know we needed to cancel insurance on our Honda and get it started on our new car. We were about to travel out of state right after buying the car and needed new insurance cards before we left Lincoln. Courtney was wonderful! Kind, warm and knowledgeable, she walked us through the process and had the new insurance cards emailed out to us shortly after we talked. We can't say enough great things about Courtney and her outstanding customer service! Thank you so much, Courtney!"
We responded:
"Thank you Carol! We appreciate your business."
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Karen Neal

December 4, 2025

5  out of  5
rating by Karen Neal
"We received a quick response to our question about electric line coverage and suggestions for way to monitor our homes electrical lines."
We responded:
"Hey Karen, thanks for the note. Happy we could help. All the best..rs"
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Tom Shamburg

November 21, 2025

5  out of  5
rating by Tom Shamburg
"Jean politely and kindly fulfilled my requests regarding my Umbrella policy."
We responded:
"Thanks Tom! Appreciate your business. Happy Thanksgiving!"
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Leonard Magara

November 17, 2025

5  out of  5
rating by Leonard Magara
"Excellent customer service and very elaborate on the details I wanted to find out. Willing to help and offer advice"
We responded:
"Thank you for your comments. Appreciate the opportunity to serve your insurance needs…rs"
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Amy Ricke

November 6, 2025

4  out of  5
rating by Amy Ricke
"Currently working through a claim with State Farm. Rick's and his staff have been very responsive and helpful through the process."
We responded:
"We appreciate you taking the time to leave a review! Your feedback is important to us, and we’re glad we could meet your insurance expectations. If you have any further suggestions, we’re all ears!"
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Jim Lewis

October 20, 2025

5  out of  5
rating by Jim Lewis
"Professional, friendly, and helpful customer service. Thank you!"
We responded:
"Thank you Jim! Appreciate your comments and your business with our office…rs"
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Patty Jones

October 16, 2025

5  out of  5
rating by Patty Jones
"We have had home and auto insurance with Rick Self for more than 19 years. During that time, Rick helped navigate through three teen drivers. Rick called them in when they each turned 16 to give a defensive driving pep talk. When I have questions regarding my policies, I get answers immediately. Rick, Courtney and all the staff are extremely helpful."
We responded:
"Thank you Patty. We are SO thankful for your many years of business with our Agency. We look forward to working for you for many more! All the best..rs"
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Gen Lempka

October 10, 2025

5  out of  5
rating by Gen Lempka
"The office of Rick Self has been so helpful to me and my family... Courtney and Jean are the best. They always answer emails right away and are always very helpful!!"
We responded:
"Thank you Gen! We appreciate your many years of business with our office. All the best…rs"
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Jeff Horst

September 18, 2025

5  out of  5
rating by Jeff Horst
"Courtney did a great job of helping me correct a problem with my home insurance. Rick and his entire crew have treated me well for over 40 years!!!"
We responded:
"Thanks Jeff. Appreciate your long time relationship with our office. "
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Alejandro vargas

September 17, 2025

5  out of  5
rating by Alejandro vargas
"Very direct and friendly service"
We responded:
"Thank you for the feedback, we appreciate it!"
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Steven Wu

September 8, 2025

5  out of  5
rating by Steven Wu
"Always prompt service from Rick, Courtney, Jean, and the team. And they always explain coverages and financial services products thoroughly. Thank you!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know."
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Lynn Hinz

September 4, 2025

5  out of  5
rating by Lynn Hinz
"Highly recommend this prompt, pleasant, professional State Farm Team!"
We responded:
"Thank you for your feedback, much appreciated!"
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Dipak Santra

September 4, 2025

5  out of  5
rating by Dipak Santra
"It great experience."
We responded:
"Thank you for the review!"
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Kevin Hupp

August 29, 2025

5  out of  5
rating by Kevin Hupp
"Great service top to bottom."
We responded:
"Thanks Kevin, we appreciate your business and your long time association with our office...rs"
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Julie Clark

August 27, 2025

5  out of  5
rating by Julie Clark
"They requested a meeting and I appreciate the time they took to explain to policy changes going forward and options I had to save money or enhance my coverage."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Judith Reid

August 27, 2025

4  out of  5
rating by Judith Reid
"Dominik was very helpful, not pushy or demanding Just nice!"
We responded:
"Thank you for your review! We appreciate your feedback and are glad to know that you had a positive experience with our State Farm team. We’re here to help!"